Since BobLearn Academy and Dr. Heba are handling professional certifications (CMQ/OE), financial transfers (InstaPay/Bank), and digital access, your Terms of Service (TOS) needs to be firm but fair.

Here is a professional, “copy-paste” ready template. Note: Replace all brackets like [Company Name] with your actual details.

Terms of Service

Last Updated: March 22, 2026

Welcome to BobLearn Academy (https://boblearn.net). By accessing our website and enrolling in the CMQ/OE Preparation Course (Live Interactive Wave), you agree to be bound by the following terms and conditions. Please read them carefully.

1. Enrollment & Course Access

  • Registration: Users must provide accurate and complete information during the registration process.
  • Concierge Enrollment: You acknowledge that BobLearn Academy uses a manual verification process. Access to course materials is granted only after payment proof has been verified by our administration.
  • Account Security: Your account is for your personal use only. Sharing login credentials or course materials with third parties is strictly prohibited and may result in immediate termination of access without a refund.

2. Payment & Fees

  • Currency: All course fees are anchored in US Dollars ($). For students in Egypt paying via local methods (InstaPay/Vodafone Cash/Bank Transfer), the exchange rate is determined at the time of registration.
  • Verification: Enrollment is only finalized once the funds are cleared in our accounts. BobLearn Academy is not responsible for delays caused by banking institutions or third-party payment gateways.
  • Price Changes: We reserve the right to change course pricing for future “Waves” or cohorts at any time.

3. Refund & Cancellation Policy

  • Digital Goods: Due to the digital nature of our prep materials and the limited seating in our “Live Waves,” all sales are generally final once course access has been granted.
  • Live Session Attendance: Failure to attend the live Zoom sessions on the scheduled dates (e.g., April 7th Wave) does not entitle the student to a refund. Recorded sessions will be made available in the student dashboard.
  • Exceptional Cases: Refund requests made prior to the start of the first live session will be evaluated on a case-by-case basis and may be subject to an administrative fee.

4. Intellectual Property

  • All content provided, including but not limited to videos, PDFs, practice exams, and proprietary methodologies, is the intellectual property of Dr. Heba Abdalla and BobLearn Academy.
  • You are granted a limited, non-exclusive license to view the materials for the purpose of exam preparation. You may not record, redistribute, or resell any part of the course.

5. Professional Disclaimer

  • No Guarantee of Passing: While our course is designed to provide comprehensive preparation for the ASQ CMQ/OE exam, BobLearn Academy does not guarantee that any student will pass the official certification exam.
  • ASQ Affiliation: BobLearn Academy is an independent educational provider and is not officially endorsed by or affiliated with the American Society for Quality (ASQ).

6. Limitation of Liability

BobLearn Academy shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, including but not limited to exam failure or career outcomes.

7. Privacy Policy Integration

Your use of our site is also governed by our Privacy Policy. We collect and store your Name, Email, WhatsApp number, and Payment Proof solely for the purpose of enrollment and communication regarding your course.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law provisions.

Contact Information For any questions regarding these Terms, please contact us at: Email: [contact@boblearn.com]