Brush up on your quality management skills and prepare for the ASQ exam with a modern, interactive CMQ/OE training program fully aligned with the latest ASQ Body of Knowledge (BoK), and July 2026 updates.
Zoom Webinars & Self-Paced
Accredited completion certificates
Study at your own pace
Whether you prefer dynamic live interactions or self-paced video learning, we provide a comprehensive path to help you master organizational excellence and lead process-improvement initiatives.
A Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process-improvement initiatives—everywhere from small businesses to multinational corporations. Achieving this certification validates your expertise in Quality Management and your ability to drive regional or global organizational improvement.
Lead with integrity and purpose. You’ll learn how to navigate complex organizational structures, champion ethical decision-making, and effectively manage change—whether your teams are in‑person, hybrid, or virtual.
Turn strategy into measurable results. This section covers how to analyze the external environment using tools like PESTLE, integrate emerging risks such as AI and cybersecurity, and align your quality strategy with organizational goals.
Build teams that perform. You’ll explore essential management systems, risk‑based thinking, and inclusive communication techniques—including emotional intelligence—to foster a culture of excellence in any work setting.
Solve problems with confidence. From A3 thinking to Total Productive Maintenance (TPM), you’ll master both foundational and advanced quality tools that drive process reliability and continuous improvement.
Go beyond customer satisfaction. We’ll show you how to identify and manage customer requirements, build lasting partnerships, and embed a genuine customer focus into your organization’s DNA.
Build resilient, future‑proof supply chains. You’ll gain practical skills to assess supplier performance, proactively manage risk, and develop effective exit strategies when performance falls short.
Develop a workforce that delivers. This section equips you to perform training needs analysis using skill matrices, design impactful learning programs, and measure their real contribution to organizational performance.
